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Article's well written and spot on.
Toyota's on a path of crash and burn, no pun intended, unless it and its PR really really focus to pull this outta the fire. Suddenly I'm glad I opted for a Subaru instead of a Toyota. 😉 (p.s. been ages since I last saw you at my blog; you're missed.)
Its a mess for sure. There's a long-time auto analyst, MaryAnn Keller FWIW, who wrote a scathiong pirece on how things have been 'handled'. And ion a very rae moment when I look at CNN, one of the talkingheads quppied that Toyota's cars are smarter than its executives.
When the smolke clears, and that is going to take a while, Toyota will find itself taken down a couple of notches for sure. I noted that a global quality committee will be formed to do the kaizen. Wrong approach folks. Its true problems are much closer to home.
As to the article, I think the professor missed a couple of points. One that the Japanese have not been, or are they now brought up or educated to take the initiative. Second is a history complaceny/disinterest in the goings on by the 一般人 to those viewed as being 'above' But other than that, as you said, I think he hits the nail sqaure on the head
And just to put things in persepctive: 🙂
Good points. An article, however, can go only so far in putting a business crisis into social/cultural perspective, otherwise it soon becomes a book! But yes, good points.
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